WorkforceHUB and TimeWorksPlus API Issue

Incident Report for Swipeclock

Resolved

After careful monitoring, we are confident this issue is fully resolved.
Posted Sep 20, 2020 - 10:42 MDT

Monitoring

We have identified the root cause of the TimeWorksPlusAPI issue and implemented a solution. We will continue to monitor the situation throughout the weekend. Thank you for your patience and understanding.
Posted Sep 19, 2020 - 15:09 MDT

Investigating

We are investigating and issue with the TimeWorksPlusAPI which is affecting access to timekeeping in our WorkforceHUB HR application. Updates will be posted every 30 minutes. Thank you for your patience.
Posted Sep 19, 2020 - 14:19 MDT
This incident affected: TimeWorksPlus API, WorkforceHUB, and TimeWorksPlus Employee Mobile Application.