Status

Service Under Maintenance

About This Site

Welcome to SwipeClock's home for real-time information on system status. Here you'll find live and historical data on system performance. If there are any interruptions in service, a note will be posted here. Click on the blue 'Subscribe to Updates' button in the banner to receive real time email updates for the SwipeClock components you sell and support.

Uptime over the past 90 days. View historical uptime.
TimeWorks Operational
90 days ago
99.9 % uptime
Today
TimeWorksPlus Operational
90 days ago
99.9 % uptime
Today
TimeSimplicity Operational
90 days ago
100.0 % uptime
Today
Clocks Operational
90 days ago
100.0 % uptime
Today
Webclock Operational
90 days ago
99.9 % uptime
Today
TimeWorks Mobile Operational
90 days ago
99.9 % uptime
Today
TimeSimplicity Mobile Operational
90 days ago
100.0 % uptime
Today
TimeWorksPlus API Operational
90 days ago
99.9 % uptime
Today
TimeSimplicity API Operational
90 days ago
100.0 % uptime
Today
Office Infrastructure Operational
90 days ago
100.0 % uptime
Today
WorkforceHUB Operational
90 days ago
99.9 % uptime
Today
WorkforceHUB API Operational
90 days ago
99.9 % uptime
Today
ApplicantStack Recruit Under Maintenance
90 days ago
100.0 % uptime
Today
ApplicantStack Onboard Under Maintenance
90 days ago
100.0 % uptime
Today
TimeWorksPlus Employee Mobile Application Operational
90 days ago
99.9 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Scheduled Maintenance Notice – ApplicantStack Apr 7, 2026 18:00-20:00 MDT

Update - We will be undergoing scheduled maintenance during this time.
Mar 27, 2026 - 11:22 MDT
Update - We will be undergoing scheduled maintenance during this time.
Apr 07, 2026 - 18:00 MDT
Scheduled - ApplicantStack will be undergoing scheduled maintenance on March 31 at 6:00 PM MTN.

This release includes system updates focused on enhanced validation rules and overall performance improvements. During this time, the system will be unavailable for approximately 2 hours.

We recommend avoiding any time-sensitive work in ApplicantStack during this maintenance window.

We will provide an update once the release is complete and service has been fully restored.
Apr 07, 2026 - 17:45 MDT
Mar 31, 2026

No incidents reported today.

Mar 30, 2026

No incidents reported.

Mar 29, 2026

No incidents reported.

Mar 28, 2026

No incidents reported.

Mar 27, 2026

No incidents reported.

Mar 26, 2026

No incidents reported.

Mar 25, 2026

No incidents reported.

Mar 24, 2026
Service Disruption Notice – WorkforceHub, TimeWorksPlus, and Related Services
Resolved - Incident Resolved Time: Approximately 8:20 AM MT
Current Status: Resolved

The issue was identified as related to an AWS service disruption. Our teams worked quickly to monitor the situation and confirm full service restoration across impacted systems.

All previously impacted services, including WorkforceHub (WFH), TimeWorksPlus (TWP), mobile applications, and integrations, are now functioning normally.

We will continue to monitor system performance to ensure stability. If you experience any lingering issues, please contact our support team.

Thank you for your patience and partnership.
Mar 24, 08:29 MDT
Investigating - We are currently experiencing a widespread service disruption impacting multiple Swipeclock products.

Start Time: Approximately 6:15 AM MT

What’s Impacted:
WorkforceHub (WFH)
TimeWorksPlus (TWP)
Mobile Applications
Integrations

What’s Currently Available:
TimeSimplicity (standalone)
HUB (standalone)
ApplicantStack

Our teams are actively investigating and working to restore full functionality as quickly as possible.

We understand the urgency of these disruptions and the impact on your operations. We will continue to provide updates as more information becomes available.

Thank you for your patience, and we appreciate your partnership.
Mar 24, 07:13 MDT
Mar 23, 2026

No incidents reported.

Mar 22, 2026
WorkforceHub Scheduled Maintenance Notice – March 22
Completed - The scheduled maintenance has been completed.
Mar 22, 15:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 22, 13:00 MDT
Scheduled - On Sunday, March 22, we will be performing scheduled system maintenance that requires a service outage window between 1:00–3:00 PM MT.

While the maintenance window is two hours to allow for testing and validation, the expected service interruption is approximately 15 minutes. The update is scheduled to begin at 1:15 PM MT to avoid interfering with punches at the top of the hour, and services are expected to be restored by approximately 1:25 PM MT.

This update moves HUB from a self-hosted database architecture to AWS RDS, a managed service that provides several improvements, including:
Increased redundancy through multiple availability zones
High-availability failover via active standby
Improved performance
Enhanced security compared to self-hosted servers
Increased storage durability through managed S3 backups and snapshots
Better visibility and insights into database performance

Products affected:
WorkforceHub
Legacy WorkforceHub
Hub Mobile Apps
TWE Employee App
Hub and FileGuardian

This notice is for resellers, so you can notify customers and end users who may attempt to access the system during the maintenance window.
Mar 11, 10:27 MDT
Mar 21, 2026

No incidents reported.

Mar 20, 2026

No incidents reported.

Mar 19, 2026

No incidents reported.

Mar 18, 2026

No incidents reported.

Mar 17, 2026

No incidents reported.

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